We hope you are always satisfied with your order! If that isn't the case, we want to make it right. If for any reason an item does not work for you, we offer free returns for store credit within 14 days of receiving your package. We do not offer refunds at this time. To request a return, please email order@sotela.co with your order number and we will respond to you shortly.
Our updated policies reflect our shift to a made-to-order model. We hope to assist you in anyway we can prior to placing an order. If you have any other order related questions, please contact us at hello@sotela.co
Sotela's approach to sizing is a little different. Instead of using the conventional small, medium and large, we've decided to change our wording because we can! We want to keep things simple.